Rules
An illegal move was accepted, a legal move was blocked, scoring was wrong, or the winner was incorrect.
[ support ]
Tell us exactly
where the hand broke.
Good bug reports help CardFuzz separate rule errors, visual feedback problems, persistence failures, and device-specific issues.
Contact Adeptus Labs Inc.: support@cardfuzz.com. Please include your app version and device model. Never send passwords, access tokens or private invitation codes.
Include these details
- The game and exact ruleset or custom variant.
- Your phone or tablet model and operating-system version.
- Table or Scene view, plus the selected board theme.
- The action you took immediately before the problem.
- What you expected and what happened instead.
- Whether the issue survived leaving the screen or restarting the app.
- A screenshot or short screen recording when the issue is visual.
Choose the closest problem type
Feedback
The state changed with no visible explanation, animation lied about the result, or an action happened too quickly to follow.
Persistence
A game, score, setting, custom variant, or history item disappeared or duplicated after navigation or restart.
Mobile controls
A tap target, drag, scroll area, keyboard, rotation, safe area, or haptic response failed on the device.
Fast self-checks
- Confirm you are using the newest available update in Google Play or TestFlight.
- Try the same move once in the other view mode when the game supports Table and Scene.
- Record whether sound, haptics, bot speed, or AI difficulty changed the behavior.
- Do not erase history or reset settings until you have captured the details needed for the report.
Account and online-data deletion
Open Settings → privacy & support → delete online account. The app explains the consequences and asks you to confirm. This closes affected shared tables, removes private-only tables, and keeps completed shared scores under “Deleted player.” Local solo history remains on your device.
If you no longer have the app, email support@cardfuzz.com with the subject “CardFuzz account deletion.” Include your display name, approximate table names or game dates, and the app version if known—but no passwords, session tokens or private invite codes. We will explain how ownership can be verified before acting; a display name alone is not proof. This page accepts a request but does not automatically delete anything. Uninstalling or clearing local history does not delete online records. Read the privacy notice.